Agent currently supports various actions like creating and updating records but does not support theDelete Recordaction. Therefore, the user's request to delete activities from the past 7 days cannot be fulfilled using Agent.
Unsupported Action:The inability to delete records is due to the current limitations of Agent's supported actions. It is designed to assist with tasks like data retrieval, creation, and updates, but for security and data integrity reasons, it does not facilitate the deletion of records.
User Permissions:Even if the user has the necessary permissions to delete records within Salesforce, Agent itself does not have the capability to execute delete operations.
[References:, Salesforce Agentforce Specialist Documentation -Agent Supported Actions:, Lists the actions that Agent can perform, noting the absence of delete operations., Salesforce Help -Limitations of Agent:, Highlights current limitations, including unsupported actions like deleting records., , ]
Contribute your Thoughts:
Chosen Answer:
This is a voting comment (?). You can switch to a simple comment. It is better to Upvote an existing comment if you don't have anything to add.
Submit