Salesforce Service Cloud Administration (SU24) ADM-261 Question # 81 Topic 9 Discussion

Salesforce Service Cloud Administration (SU24) ADM-261 Question # 81 Topic 9 Discussion

ADM-261 Exam Topic 9 Question 81 Discussion:
Question #: 81
Topic #: 9

A company wants to publish knowledge articles to its customer community. The articles should be organized for easy navigation by community members.

What should a consultant recommend?


A.

Define data categories with custom visibility.


B.

Define article typeswith public sharing settings.


C.

Define topics for each knowledge article.


D.

Define a custom field to identify the subject.


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