Salesforce Service Cloud Administration (SU24) ADM-261 Question # 94 Topic 10 Discussion

Salesforce Service Cloud Administration (SU24) ADM-261 Question # 94 Topic 10 Discussion

ADM-261 Exam Topic 10 Question 94 Discussion:
Question #: 94
Topic #: 10

UC's support team requires its customers to submit their support inquiriesvia free form email (Outlook, Gmail, Yahoo, etc.). Additional requirements are listed below:

Support attachments up to 20MB per inquiry

Over 10,000 inquiries per day

Which solution should a consultant recommend to meet these requirements?


A.

Email-to-Case


B.

Web-to-Case


C.

On-Demand Email-to-Case


D.

Customer Chatter groups


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