Salesforce Service Cloud Administration (SU24) ADM-261 Question # 3 Topic 1 Discussion

Salesforce Service Cloud Administration (SU24) ADM-261 Question # 3 Topic 1 Discussion

ADM-261 Exam Topic 1 Question 3 Discussion:
Question #: 3
Topic #: 1

Which of the following utilize the "Automated Case User" (Choose 3 answers):


A.

When a case is automatically assigned using assignment rules this user is listed in the case history


B.

When an email notification is triggered via workflow this user is listed in the case history


C.

When a case is escalated this user is listed in the case history


D.

When a case is created via Web-To-Case this user is listed in the case history


E.

When a case iscreated via Email-To-Case this user isassigned as the case owner


Get Premium ADM-261 Questions

Contribute your Thoughts:


Chosen Answer:
This is a voting comment (?). It is better to Upvote an existing comment if you don't have anything to add.