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Salesforce Certified Platform Administrator (Plat-Admn-201) ADM-201 Question # 15 Topic 2 Discussion

Salesforce Certified Platform Administrator (Plat-Admn-201) ADM-201 Question # 15 Topic 2 Discussion

ADM-201 Exam Topic 2 Question 15 Discussion:
Question #: 15
Topic #: 2

Universal Containers wants to implement collaborative selling where multiple roles work together on customer accounts. Sales reps need full access to their assigned accounts, while customer support reps and sales engineers need access to opportunities and cases related to specific accounts they support. The sales manager wants to streamline the process by automatically adding the same team members to multiple accounts. Which feature should a Platform Administrator configure to meet this requirement?


A.

Set up default account teams with specified access levels for different team roles.


B.

Create sharing rules to grant access to opportunities and cases for support teams.


C.

Configure role hierarchy to automatically grant account access to the appropriate teams.


D.

Use permission sets to provide additional access to account-related records.


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