True: A value stream does indeed begin and end with a customer. In Disciplined Agile, a value stream represents the sequence of activities an organization undertakes to deliver a product or service that is of value to a customer. It starts with a customer need or demand and ends with the delivery of value to that customer. The focus on value streams helps organizations optimize the flow of value, reduce waste, and enhance customer satisfaction by aligning all activities around delivering what the customer truly needs.
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