TheThomas-Kilmann Conflict Mode Instrument (TKI)is a psychometric tool that measures an individual’s behavior in conflict situations—specifically, how they handle disagreement with colleagues.
It classifies responses into five modes: Competing, Collaborating, Compromising, Avoiding, and Accommodating.
Why not the others?
Kubler Ross Change Curve:Describes emotional responses to change, not conflict styles.
Value Stream Mapping:A process improvement tool, not a behavioral assessment.
Reference/Extract:
“The Thomas-Kilmann instrument helps teams understand how individuals approach conflict and collaboration, enabling better resolution strategies—a key aspect of high-performing DevOps teams.”
—DevOps Handbook; PeopleCert DevOps Foundation v3.6 Section 3.7
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