PECB ISO/IEC 20000 Foundation Exam ISO-IEC-20000-Foundation Question # 2 Topic 1 Discussion

PECB ISO/IEC 20000 Foundation Exam ISO-IEC-20000-Foundation Question # 2 Topic 1 Discussion

ISO-IEC-20000-Foundation Exam Topic 1 Question 2 Discussion:
Question #: 2
Topic #: 1

Which statement about the use of technology and tools to achieve and maintain certification is correct?


A.

The use of technology is mandatory


B.

The technology and tools used shall be assessed during the audits


C.

Any tools used shall be listed on the ISO catalogue of approved tools


D.

The data reported from the tools can be used to provide evidence for audits


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