Comprehensive and Detailed Explanation From Exact Extract:

In Oracle Utilities Customer to Meter, the requirement for capturing at least one form of identification on apersonrecord is defined in thePerson Typeconfiguration. The Oracle Utilities Customer to Meter Configuration Guide specifies that the Person Type determines the characteristics and rules for person records, including whether one or more identifiers (e.g., SSN, Tax ID) are mandatory. By setting a mandatory identifier rule in the Person Type, the system ensures that a person record cannot be created or saved without at least one valid identifier, enhancing data completeness and compliance with regulatory or business requirements.

The Person Type configuration allows utilities to tailor identification requirements based on the type of person (e.g., residential customer, commercial entity, landlord). For example, a residential Person Type might require an SSN or Driver’s License, while a commercial Person Type might mandate a Tax ID. This flexibility ensures that the system aligns with the utility’s policies for customer identification and verification.

The Oracle Utilities Customer to Meter Implementation Guide further explains that the mandatory identifier setting in Person Type is enforced through validation logic, which checks for the presence of at least one identifier during record creation or update. Thisis particularly important for preventing incomplete records and ensuring that customer interactions (e.g., billing, collections) are linked to verified identities.

The other options are incorrect for the following reasons:

Option A: Feature Configurationcontrols specific system behaviors or modules but does not manage person identifier requirements.

Option B: Master Configurationdefines high-level system settings but is not specific to person record rules.

Option C: Person Identifier Typedefines the types of identifiers and their properties (e.g., uniqueness) but does not mandate their inclusion.

Option D: Installation Optionshandle global system parameters, not specific person record requirements.

Practical Example:A utility configures the Person Type for “Residential Customer” to require at least one identifier, such as an SSN or Driver’s License. When a customer service representative creates a new person record for a residential customer, the system prompts for an identifier and prevents saving the record until one is provided. This ensures that all customer records meet the utility’s identification standards, facilitating accurate account management and regulatory compliance.

The Oracle Utilities Customer to Meter User Guide emphasizes that mandatory identifier rules in Person Type are critical for maintaining data integrity, especially in scenarios involving customer verification or fraud prevention.