The Order Promising process in Oracle Fusion Cloud SCM, specifically through the Global Order Promising (GOP) module, aims to provide accurate and reliable order commitment dates by analyzing real-time supply and demand data. This process evaluates factors such as current inventory levels, production schedules, supplier lead times, and transportation constraints to determine feasible delivery dates for customer orders. It ensures businesses can promise delivery dates that align with actual capabilities, enhancing customer satisfaction and operational reliability. Option A is incorrect because Order Promising is not limited to direct-to-customer deliveries—it applies to all order types, including B2B and internal transfers. Option B is also wrong as it overpromises "same-day shipping," which is not guaranteed by Oracle Fusion SCM; instead, the system focuses on realistic commitments based on constraints. For example, if a customer orders a product with limited stock and a two-day production lead time, Order Promising calculates the earliest possible delivery date rather than assuming immediate shipment. This precision reduces overpromising and underdelivering, a common issue in manual systems.
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