Which two modern features of Oracle Redwood User Interface are integrated into Oracle CX Applications?
Standardized User Experience, such as familiar layouts, terminology, and interaction patterns, reducing the learning curve and improving usability.
Nudges, such as visual cues, notifications, or strategically placed suggestions to encourage users to take specific actions.
Contextual Journeys, such as presenting different dashboards and actions to various levels of users.
Embellished AI, such as providing intelligent recommendations, automating tasks, offering predictive insights, or personalizing the user experience.
The Oracle Redwood User Interface (UI) enhances usability in Oracle CX Applications with modern features. The two integrated features are:
A. Standardized User Experience:Provides consistent layouts, terminology, and patterns,reducing training time and boosting productivity.
C. Contextual Journeys:Delivers role-based dashboards and actions, tailoring the UI to user needs (e.g., sales reps vs. managers).
Option B (Nudges):While useful, nudges are less emphasized as a core Redwood feature in CX Applications.
Option D (Embellished AI):AI capabilities exist but are functional enhancements, not UI-specific features.
Oracle’s "Redwood Design System" documentation highlights Standardized User Experience and Contextual Journeys as key UI elements.
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