In the Enable phase of an OGL project, Organizational Change and Training Leads focus on developing knowledge and skills among users and stakeholders, often aligned with project governance plans to ensure adoption and competency (option C). This phase emphasizes training delivery and change management to enable successful use of OGL. Establishing feedback mechanisms (option A) and communicating issues (option B) are typically responsibilities of other roles (e.g., administrators or support leads) during later phases like Refine or Hypercare. Option C reflects the Leads’ strategic role in building capability, ensuring the organization is equipped toleverage OGL effectively as part of the broader deployment approach.