Effective policy management ensures that organizational policies are relevant, aligned with objectives, and consistently implemented across all levels. The goal is to ensure policies guide actions, mitigate risks, ensure compliance, and support ethical behavior.

Key Practices in Policy Management:

Implementation:

Policies must be properly implemented by integrating them into the organization’s processes, systems, and day-to-day operations.

Example: Rolling out a data protection policy that defines data handling procedures organization-wide.

Communication:

Policies should be clearly communicated to employees and stakeholders so they understand their roles and responsibilities.

Example: Conducting training sessions on a new code of conduct to ensure awareness.

Enforcement:

Policies must be actively enforced to ensure compliance, with consequences for violations.

Example: Applying disciplinary actions for breaches of an anti-bribery policy.

Auditing and Monitoring:

Policies must be regularly reviewed and audited to ensure they remain effective, up-to-date, and aligned with legal and regulatory requirements.

Example: Annual audits of cybersecurity policies to address evolving threats.

Why Option C is Correct:

Policy management involves implementing, communicating, enforcing, and auditing policies, ensuring they are effective, relevant, and adhered to throughout the organization.

Why the Other Options Are Incorrect:

A: Internal audit plays a role in assessing policy compliance but does not design standard templates as its primary responsibility.

B: Delegating policy management to individual units may cause inconsistencies and lack of alignment with organizational goals. Centralized oversight ensures coherence.

D: Policy management technology can be a helpful tool but cannot replace the broader practices of implementation, communication, enforcement, and auditing.

References and Resources:

ISO 37301:2021 – Compliance Management Systems, which discusses policy management practices.

COSO ERM Framework – Highlights the role of policies in governance and risk management.

NIST Cybersecurity Framework (CSF) – Stresses regular review and communication of security-related policies.