The primary objective of improving actions and controls is to address root causes and weaknesses to prevent the recurrence of unfavorable events and mitigate their impact.

Key Objectives:

Reduce the likelihood of similar unfavorable events occurring in the future.

Minimize the harm caused by such events if they do occur.

Steps to Address Root Causes:

Conduct thorough investigations to identify the underlying issues.

Enhance or implement new controls to address identified gaps.

Why Other Options Are Incorrect:

A: Escalating incidents is part of incident management, not the improvement of controls.

B: Incentives promote favorable conduct but do not address root causes.

C: Disclosure decisions are a separate consideration from improving controls.