Selecting the appropriate sender for a message involves evaluating the purpose of communication, desired outcomes, and the sender’s credibility and rapport with the audience.
Key Factors:
Purpose: The message's intent (informing, persuading, resolving issues) determines the sender's role.
Desired Results: The sender should be able to deliver the message effectively to achieve the intended outcomes.
Reputation: The sender’s credibility and trustworthiness influence how the audience perceives the message.
Cultural Alignment: Shared culture or background enhances clarity and understanding.
Why Other Options Are Incorrect:
A: Fluency and cultural awareness are relevant but not the only factors.
B: Communication preferences are less critical than effectiveness and audience alignment.
D: Job title and experience may not always guarantee effective communication.
[References:, OCEG GRC Capability Model: Discusses factors influencing sender selection., Corporate Communication Best Practices: Emphasize audience-centric communication strategies., , , ]
Submit