One prerequisite for deploying Self-Service (formerly Calm) is that a unique Virtual IP address (VIP) must be configured in the Prism web console cluster that is running on Prism Central. This VIP is necessary for high availability and to ensure that Self-Service can be accessed reliably.
References:
Nutanix Calm documentation on Deployment Requirements.
Nutanix Best Practices for Configuring VIP.
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