During an item import, you choose Name as the Reference Type and receive the following error: "Invalid Item Reference Key." Which of the following could have caused this error?
The "Invalid Item Reference Key" error during an item import in NetSuite typically indicates a mismatch or incorrect use of reference identifiers. When choosing "Name" as the Reference Type for an import operation, it's crucial to use the correct form of identifier that matches this selection. In NetSuite, "Name" usually refers to a unique, user-friendly identifier for records, distinct from the "Internal ID" or any system-generated number (like the "Item Number"). If an "Item Name" was used under the assumption it matches the "Name" reference type, but it does not conform to the expected unique identifier format or is incorrect, NetSuite would not be able to properly match and reference the existing items, leading to this error. It's important to ensure that the correct form of the item's name or identifier is used in accordance with the selected Reference Type to avoid such errors.References: NetSuite Help Center articles on CSV Import Errors and Importing Records with Reference Types.
Contribute your Thoughts:
Chosen Answer:
This is a voting comment (?). You can switch to a simple comment. It is better to Upvote an existing comment if you don't have anything to add.
Submit