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NAHQ Certified Professional in Healthcare Quality Examination CPHQ Question # 18 Topic 2 Discussion

NAHQ Certified Professional in Healthcare Quality Examination CPHQ Question # 18 Topic 2 Discussion

CPHQ Exam Topic 2 Question 18 Discussion:
Question #: 18
Topic #: 2

Even when appropriate processes are in place, errors can occur. Understanding this, leaders coordinating a patient safety program should focus on


A.

staff complaints.


B.

human factors.


C.

time constraints.


D.

patient satisfaction.


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