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NAHQ Certified Professional in Healthcare Quality Examination CPHQ Question # 149 Topic 15 Discussion

NAHQ Certified Professional in Healthcare Quality Examination CPHQ Question # 149 Topic 15 Discussion

CPHQ Exam Topic 15 Question 149 Discussion:
Question #: 149
Topic #: 15

During the course of a root cause analysis, the team found the following Items contributed to the error:

• Fatigue and stress leading to Inattention

• Pressure to accomplish more tasks In the same amount of time

• The equipment was designed for right-handed staff

Which of the following best describe these types of causes?


A.

production pressure


B.

normalized deviance


C.

errors of omission


D.

human factors


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