Microsoft’s identity platform (Microsoft Entra ID, formerly Azure AD) supports built-in and custom directory roles. The official guidance states that you can “create your own custom roles to grant permissions for management of Microsoft Entra resources,” and those roles consist of specific role permissions that you select to tailor least-privilege administration. The documentation also lists Global administrator (formerly Company Administrator) as a built-in role that “has access to all administrative features” and can delegate role assignments, reset passwords for all users, and manage identity settings across the tenant. Regarding assignments, Microsoft is explicit that role assignment is many-to-many: administrators can “assign one or more roles to a user,” and the user’s effective permissions are the union of the privileges from all assigned roles. Consequently, (1) creating custom roles is supported (Yes), (2) Global administrator is indeed a defined Azure AD/Microsoft Entra role (Yes), and (3) a user being limited to only one role is incorrect (No) because multiple role assignments to the same user are permitted and commonly used to implement least privilege and separation of duties.

Box 1: Yes

Azure AD supports custom roles.

Box 2: Yes

Global Administrator has access to all administrative features in Azure Active Directory. Box 3: No