In Microsoft Entra ID (formerly Azure AD), self-service password reset (SSPR) is the feature that explicitly supports email as an authentication method when users need to verify their identity to reset or unlock their password.
According to Microsoft’s identity and access documentation and the SCI learning content, SSPR lets administrators choose which verification methods are available to users, such as mobile phone, office phone, mobile app, security questions, and email. When email is enabled, a verification code can be sent to a registered alternate email address. The user proves their identity by entering this code, which is treated as an authentication step in the SSPR process.
By contrast:
Microsoft Entra Multi-Factor Authentication (MFA) does not support email as an MFA method; it focuses on methods like authenticator apps, phone calls, and text messages.
Microsoft Entra ID Protection detects and responds to risky sign-ins and users but does not provide email-based authentication.
Microsoft Entra Password Protection deals with banned and compromised passwords, not with email verification.
Therefore, the only option in the list that uses email as a supported authentication method is self-service password reset (SSPR).
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