Chatbots built with Power Virtual Agents will understand and display content that ' s locally relevant to the user. Localized handling and formatting are based on the user ' s browser locale setting, and include the following elements within a chat conversation:
Date and time
Numbers
ZIP or postal code
Currency
Speed
Box 2: Yes
Custom entities:
The prebuilt entities cover commonly used information types, but on some occasions, such as when building a bot that serves a specific purpose, you ' ll need to teach the bot ' s language understanding model some domain-specific knowledge.
For instance, let ' s say you want to build a bot for an outdoor store. In this case, you ' ll need to teach the bot to acknowledge the " outdoor gears product " category in a dialog.
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