You are debugging an issue with an extensionthat only occurs in Production.The extension writes relevant information using the debug log level
However that specific information is not getting written to the logs on Production
How do you fix this>
Enable developer mode in Production for a short period to gather the required information
Write a custom logger that writes the debug information to var/log/custom, log
Enable debug logging in app/etc/config.php locally and deploy it to Production
Enable debug logging in the Admin interface in Production
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