Linux Foundation Certified Cloud Native Platform Engineering Associate CNPA Question # 23 Topic 3 Discussion
CNPA Exam Topic 3 Question 23 Discussion:
Question #: 23
Topic #: 3
Which of the following best describes the primary function of an incident management system during a platform outage?
A.
Automatically generate detailed incident documentation, including the timeline and actions taken by the response team.
B.
Centralize alerts, facilitate notification to the appropriate on-call personnel, coordinate communication, and provide visibility into the incident status.
C.
Retroactively analyze system logs and metrics after the incident resolution to identify the root cause.
D.
Automatically execute predefined remediation scripts on the affected systems to resolve the incident without human intervention.
An incident management system’s primary function is to coordinate response during outages, ensuring that alerts are centralized, on-call personnel are notified, communication is managed, and visibility is maintained. Option B is correct because it emphasizes the core responsibilities of incident management systems like PagerDuty, Opsgenie, or ServiceNow. These systems streamline response efforts, reducing mean time to recovery (MTTR).
Option A (incident documentation) is valuable but usually a secondary outcome of incident management. Option C (root cause analysis) is part of post-incident reviews, not the primary function during active response. Option D (automated remediation) may be supported by runbooks but is not the core role of incident management systems.
By centralizing and standardizing incident response, these systems enhance collaboration, reduce confusion, and provide stakeholders with up-to-date information on incident status, which is critical for maintaining trust and operational resilience.
Chosen Answer:
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