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ITIL 4 Foundation Exam ITIL-4-Foundation Question # 32 Topic 4 Discussion

ITIL 4 Foundation Exam ITIL-4-Foundation Question # 32 Topic 4 Discussion

ITIL-4-Foundation Exam Topic 4 Question 32 Discussion:
Question #: 32
Topic #: 4

Which is the FIRST action when optimizing a service?


A.

Assess the current state


B.

Implement the improvement


C.

Understand the organizational context


D.

Agree the future state


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