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ITIL 4 Foundation Exam ITIL-4-Foundation Question # 140 Topic 15 Discussion

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ITIL 4 Foundation Exam ITIL-4-Foundation Question # 140 Topic 15 Discussion

ITIL-4-Foundation Exam Topic 15 Question 140 Discussion:
Question #: 140
Topic #: 15

Which service level metrics are BEST for measuring user experience?
A.

Single system-based metrics

B.

Metrics for the percentage of uptime of a service

C.

Operational metrics

D.

Metrics linked to defined outcomes

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Actual exam question for ITIL ITIL-4-Foundation exam by Echo18370 at Aug 2, 2025, 12:00:00 AM

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