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ITIL 4 Foundation Exam ITIL-4-Foundation Question # 96 Topic 10 Discussion

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ITIL 4 Foundation Exam ITIL-4-Foundation Question # 96 Topic 10 Discussion

ITIL-4-Foundation Exam Topic 10 Question 96 Discussion:
Question #: 96
Topic #: 10

Which practices is MOST associate with the use of empathy to understand users?
A.

Service desk

B.

Continual improvement

C.

Service level management

D.

Change enablement

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Actual exam question for ITIL ITIL-4-Foundation exam by Zephyr1670 at Aug 2, 2025, 12:00:00 AM

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