IIBA Certification of Capability in Business Analysis (CCBA) CCBA Question # 22 Topic 3 Discussion
CCBA Exam Topic 3 Question 22 Discussion:
Question #: 22
Topic #: 3
A business analyst (BA) is assessing risks on a project addressing the implementation of a new web portal. Which of the following would the BA classify as a project risk?
A.
Customer service ratings will increase with the new system
B.
Current infrastructure may not support increased performance
C.
Expenditures are currently below budgeted estimates
D.
Support calls will increase if the change is not performed
In the context of project risks, particularly for the implementation of a new web portal, the potential inadequacy of the current infrastructure to support increased performance is a significant concern. This is because if the infrastructure is not capable of handling the enhanced demands of the new system, it could lead to performance issues, system downtime, or even failure, which would negatively impact the project’s success.
References: The CCBA® certification emphasizes the importance of identifying and evaluating opportunities for better business outcomes, which includes assessing risks that could hinder these outcomes123. The IIBA’s BABOK® Guide is a key resource for understanding the tasks and techniques associated with business analysis, including risk assessment4.
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