The auditor primarily lacks influence. Internal auditors must be capable of communicating significant observations persuasively, explaining their implications, and helping stakeholders understand why appropriate corrective action is necessary. Management’s concern about employee acceptance is legitimate and may require implementation planning, but it does not justify removing a valid audit observation solely because the recommendation is difficult to implement. Effective influence allows an auditor to present evidence, explain risk exposure, address management concerns, and encourage constructive action while preserving objectivity. Collaboration involves working productively with stakeholders, whereas strategic thinking involves understanding broader organizational implications. Connectivity concerns building relationships and professional networks. In this situation, the critical failure is the auditor’s inability to persuade management regarding the importance of a valid control issue and its associated recommendation. Therefore, influence is the missing competency.