Administrators managing self-hosted Standard Edition clusters can generate diagnostic bundles using the verified IBM command stanctl must-gather. The documentation specifies: "The 'stanctl must-gather' command collects logs, configuration files, and relevant diagnostic output from all components for analysis and support submission." This standardized data-collection utility aggregates information across microservices and stores it into an archive for troubleshooting. Other commands (trace, debug, collect) serve specific functions but do not generate the comprehensive support package expected by IBM Support. Must-gather ensures inclusion of system status, resource snapshots, and error contexts, effectively accelerating issue resolution. This feature parallels other IBM products’ must-gather standards, ensuring consistent methodology for customer support cases and automated diagnostics workflow.
[Reference: IBM Instana Observability Documentation (v1.0.307) — Troubleshooting Tools and stanctl Utility Reference., , ]
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