When troubleshooting an IBM Cloud Pak for Integration (CP4I) v2021.2 instance, IBM Support requires diagnostic data that provides insights into the system’s performance, errors, and failures. The most critical diagnostic information comes from the Standard OpenShift Container Platform logs because:
CP4I runs on OpenShift, and its components are deployed as Kubernetes pods, meaning logs from OpenShift provide essential insights into infrastructure-level and application-level issues.
The OpenShift logs include:
Pod logs (oc logs ), which contain information about application behavior.
Event logs (oc get events), which provide details about errors, scheduling issues, or failed deployments.
Node and system logs, which help diagnose resource exhaustion, networking issues, or storage failures.
B. Platform Navigator event logs → Incorrect
While Platform Navigator manages CP4I services, its event logs focus mainly on UI-related issues and do not provide deep troubleshooting data needed for IBM Support.
C. Cloud Pak For Integration activity logs → Incorrect
CP4I activity logs include component-specific logs but do not cover the underlying OpenShift platform or container-level issues, which are crucial for troubleshooting.
D. Integration tracing activity reports → Incorrect
Integration tracing focuses on tracking API and message flows but is not sufficient for diagnosing broader CP4I system failures or deployment issues.
Explanation of Incorrect Answers:
IBM Cloud Pak for Integration Troubleshooting Guide
OpenShift Log Collection for Support
IBM MustGather for Cloud Pak for Integration
Red Hat OpenShift Logging and Monitoring
IBM Cloud Pak for Integration (CP4I) v2021.2 Administration References:
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