Force-field analysisis primarily a change management tool used to evaluate forces supporting and opposing change, not a core quality management practice. In contrast,quantitative measurement, process redesign, and benchmarkingare foundational quality management practices that drive continuous improvement aligned with strategy and values. The IASP SPP curriculum distinguishes quality management tools that enhance operational excellence from change analysis techniques like force-field analysis.【IASP SPP Study Guide - Quality Management】【Deming, Total Quality Management】
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