Which of the following assessment types considers the different perspectives of HR professionals, supervisors, and other managers when identifying challenges that can be met through training or development?
Within the Learning and Development domain of the HRPA Competency Framework, HR practitioners are expected to conduct a systematic needs assessment that captures input from multiple stakeholders (e.g., HR, supervisors, managers) to diagnose performance gaps and determine whether training or non-training solutions are appropriate. The HRPA Study Guide describes needs assessment as a front-end analysis that typically includes organizational analysis, task/role analysis, and person analysis, each requiring perspectives from HR, line leaders, and managers to ensure alignment with business goals and operational realities. By design, the needs assessment triangulates these perspectives to identify issues that training can address (knowledge/skill gaps) versus issues that require other interventions (process, structure, or resources).
Relevant HRPA references: Learning and Development—Needs Assessment/Analysis; Organizational, Task, and Person Analysis; competencies requiring HR to “analyze learning needs using data from multiple stakeholders” and to “align learning with organizational objectives.”
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