According to the exit-voice-loyalty-neglect framework, an employee who demonstrates higher-than-normal absenteeism, lateness, or reduced work effort is engaging in which type of response to job dissatisfaction?
HRPA’s coverage of employee attitudes and behaviours (EVLN model) classifies responses to dissatisfaction as Exit, Voice, Loyalty, and Neglect. Neglect is characterized by withdrawal and reduced effort, commonly observed as increased absenteeism, tardiness, errors, and lower performance. Exit involves leaving the organization; Voice involves actively attempting change; Loyalty is passive optimism while waiting for improvement.
Relevant HRPA references (no external links):
HRPA Study Guide – Organizational Behaviour: Job Satisfaction and the EVLN model.
Chosen Answer:
This is a voting comment (?). You can switch to a simple comment. It is better to Upvote an existing comment if you don't have anything to add.
Submit