During a major upgrade of the Guidewire Cloud platform, a customer experiences unexpected downtime for their production environment. What is the MOST likely reason why strict adherence to Guidewire Cloud Standards could have mitigated this issue?
A.
Following Cloud Standards eliminates the need for any customer involvement during Guidewire Cloud platform upgrades.
B.
Cloud Standards provide a mechanism to automatically roll back the upgrade in case of any issues detected during the process.
C.
Adhering to Cloud Standards ensures that customer-specific customizations are compatible with the new platform version, reducing the risk of upgrade failures.
D.
Cloud Standards dictate the timing and duration of all platform upgrades, allowing customers to control the schedule.
Guidewire Cloud Standards are designed to ensure upgradeability, stability, and reliability of customer environments. The most likely reason adherence could have mitigated unexpected downtime is Option C .
By following Cloud Standards, customer-specific customizations remain compatible with platform upgrades . These standards restrict unsupported customization patterns and enforce best practices that ensure new platform versions can be applied smoothly.
The other options are incorrect. Cloud Standards do not eliminate customer involvement (Option A), do not guarantee automatic rollback (Option B), and do not give customers control over upgrade schedules (Option D).
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