In Guidewire ClaimCenter, the History screen serves as the automated audit trail for the claim file. It is designed to capture and display a chronological list of significant events and user actions that have occurred throughout the claim's lifecycle.

Audit Trail Functionality:The History screen automatically records specific types of events, including:

Field Changes:When critical fields (like Reserve Amounts) are modified, the system logs the "Old Value" and the "New Value."

Assignment Changes:Tracks when the claim was transferred from one user to another.

Rule Execution:Logs when specific business rules (like "Exception Flagged") are triggered.

Data Points:For each entry, the History screen displays theUserwho performed the action, theTimestampof the event, and aDescriptionof the change.

Why other options are incorrect:

Financials > Transactions (A):While this screen shows the financial T-account entries (debits/credits) for the reserve increase, its primary purpose is accounting analysis. It is less efficient for a supervisor looking for a simple "Who/When/What" audit trail compared to the History screen.

Notes (C):Notes are typically used for qualitative narratives and manual entry. While a system notecanbe generated for a reserve change, the History screen is the dedicated, non-editable system of record for tracking field changes.

Loss Details > Status (D):This screen shows thecurrentstate of the claim (e.g., Open, Closed, Litigation Status) but does not provide a historical log of previous values or the specific user actions that led to the current state.