The expected time to recover or repair from a system from a failure is defined as MTTR (mean time to recovery or mean time to repair). MTTR is the average time it takes to restore a system or product to its normal operation after a failure. MTTR includes the time spent on detecting, diagnosing, and fixing the problem. MTTR is an important metric for measuring the reliability and availability of a system or product, as well as the efficiency and effectiveness of the incident management process. A lower MTTR indicates a faster and more reliable recovery or repair process.
[References:, •EPI Data Centre Professional (CDCP®) Preparation Guide, page 17, •What is MTTR? | IBM, •Explained: All Meanings of MTTR and Other Incident Metrics, , , , ]
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