Introduction to the new system: The primary purpose of the Knowledge Transfer process is to introduce the customer team to their new converged or hyperconverged system1.

Familiarization with the environment: This process involves familiarizing the customer’s team with the environment and operational aspects of the VxBlock system1.

Ensuring smooth transition: Knowledge Transfer is crucial for ensuring that the customer’s team can effectively manage and maintain their new system1.

Empowering the customer: By transferring knowledge, the customer’s team is empowered to take full advantage of the system’s capabilities and benefits1.