A user's laptop is projecting an image upside down when connected to a ceiling-mounted projector. Which of the following should the technician do to best resolve the issue?
Ceiling-mounted projectors are typically installed upside down, and therefore include a built-in “Ceiling Mount” or “Vertical Flip” setting within their display menu. CompTIA A+ emphasizes that projectors provide their own orientation controls intended specifically for this installation scenario. Adjusting orientation from the laptop rotates the desktop, not the projected output configuration. Changing input sources does not affect image orientation. Display frequency affects refresh rate and flickering, not physical image rotation.
Flipping the image directly from the projector ensures the display is oriented correctly regardless of the device connected. This is the method recommended in A+ material under display configuration and projector troubleshooting, which covers keystone correction, rotation, and mounting modes.
Thus, the correct solution is to flip the image vertically using the projector’s built-in settings.
Contribute your Thoughts:
Chosen Answer:
This is a voting comment (?). You can switch to a simple comment. It is better to Upvote an existing comment if you don't have anything to add.
Submit