A user experiences intermittent Wi-Fi performance issues only in their office. Nearby RJ45 ports do not provide connectivity, but the user connects fine in other campus areas. AP coverage is weak in the user’s office. What is the most likely cause?
A.
APs are installed too far from the user’s office
B.
Brute-force attempts are causing drops
C.
Ports near the office are disabled
D.
The laptop has malware contacting unauthorized sites
The scenario states that the Wi-Fi signal is weak in the user’s office, but the laptop works perfectly in other locations. CompTIA A+ stresses that weak signal strength is caused by distance from the access point, physical obstructions, or poor AP placement. Since other users are not affected and the laptop works elsewhere, the issue is localized signal weakness.
Disabled RJ45 ports (Option C) matter only for wired connections, and the user relies on Wi-Fi. Malware (Option D) would affect performance everywhere, not just in one office. Brute-force attacks (Option B) would trigger security logs and affect multiple users.
Weak signal caused by AP distance or line-of-sight issues is the cause, as detailed in A+ wireless troubleshooting procedures related to low RSSI, interference, and AP placement.
Contribute your Thoughts:
Chosen Answer:
This is a voting comment (?). You can switch to a simple comment. It is better to Upvote an existing comment if you don't have anything to add.
Submit