These components are part of theCisco Collaboration System Architecture (CSA), and are reviewed in theFLDTEC trainingunderCisco Equipment and Collaboration Basics:
Call Control: Managed by services likeCisco Unified Communications Manager (CUCM), it routes and connects calls.
Collaboration Applications: Provide added value services such asvoicemail (Unity),messaging (IM&P), presence, and more.
Edge Devices: IncludeCisco ExpresswayandCUBE(Cisco Unified Border Element), offering secure access and traversal for mobile/remote endpoints.
Conferencing: Powered by platforms likeCisco Meeting ServerorWebex, enabling multi-party conferencing.
Endpoints: Include bothhardware (IP phones, video units)andsoftware (Webex app)that users interact with directly.
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