Cisco Deploying Cisco Unified Contact Center Express 500-052 Question # 27 Topic 3 Discussion

Cisco Deploying Cisco Unified Contact Center Express 500-052 Question # 27 Topic 3 Discussion

500-052 Exam Topic 3 Question 27 Discussion:
Question #: 27
Topic #: 3

A preview outbound dialer uses which source and destination resources?


A.

a CTI port to the customer


B.

the ACD line of the agent to the customer


C.

the personal line of the agent to the customer


D.

a CTI port to the agent, then redirected to the customer


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