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Cisco Implementing Cisco Collaboration Cloud Customer ExperienceCLCCEv1.0 300-830 Question # 11 Topic 2 Discussion

Cisco Implementing Cisco Collaboration Cloud Customer ExperienceCLCCEv1.0 300-830 Question # 11 Topic 2 Discussion

300-830 Exam Topic 2 Question 11 Discussion:
Question #: 11
Topic #: 2

A supervisor in a contact center must manage recording-related activities to ensure their team’s compliance and maintain quality standards.

Which three recording management capabilities can the supervisor perform in Webex Contact Center to effectively handle various recording management tasks that support operational efficiency? (Choose three.)


A.

Search for specific agent interactions with the customer.


B.

Perform Retention Policy management.


C.

Filter the list of recordings based on set criteria.


D.

Tag recordings with descriptive keywords.


E.

Delete recordings permanently.


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