A mock-up walk-through involves reviewing a physical or virtual prototype of a design (e.g., a sample room or installation) to gather feedback from users or stakeholders. If the designer cannot be present, they need a method to collect structured feedback from participants. The NCIDQ IDFX Reference Manual outlines methods for gathering user input during the design process, particularly during reviews like mock-ups.

A. Case study: A case study is a detailed analysis of a past project or situation, often used for research or precedent studies. It is not a tool for capturing user feedback during a mock-up walk-through, as it is not interactive or designed for real-time input.

B. Questionnaire: A questionnaire is a structured form with questions designed to gather specific feedback from users. The designer can provide a questionnaire to participants of the mock-up walk-through, asking targeted questions about their experience (e.g., "Does the layout meet your needs?" "Are there any concerns with the materials?"). This allows users to document their comments and concerns in a systematic way, which the designer can review later. It is the most appropriate tool for capturing feedback in the designer’s absence.

C. Summary report: A summary report is a document prepared by the designer or a team member to summarize findings or feedback after an event like a walk-through. It is an output, not a tool for capturing user input, so it is not suitable for this purpose.

D. Casual observation: Casual observation involves informally watching users interact with a space, typically by the designer or a team member. Since the designer is not present during the walk-through, this method is not feasible, and it does not provide a structured way for users to record their feedback.

The NCIDQ IDFX Reference Manual recommends using a questionnaire to gather structured feedback from users when the designer cannot be present, ensuring that comments and concerns are documented systematically for later review.

Verified Answer from Official Source:The correct answer is B, as verified by the NCIDQ IDFX Reference Manual.

Exact Extract:

From the NCIDQ IDFX Reference Manual (Chapter 3: Programming and Space Planning): "When a designer cannot be present for a mock-up walk-through, providing a questionnaire allows users to capture their comments and concerns in a structured format for later review."

Explanation from Official Source:

The NCIDQ IDFX Reference Manual explains that a questionnaire is an effective tool for collecting user feedback when the designer is absent, as it provides a structured format for users to record their thoughts. This ensures that the designer can gather detailed, actionable input about the mock-up, making it the best method compared to a case study, summary report, or casual observation.

Objectives:

Understand methods for gathering user feedback in the design process.

Identify the appropriate tool for capturing feedback during a mock-up walk-through.