An operational handbook provides detailed instructions and information on how to operate and maintain a Blue Prism process. It includes information on handling common issues, process flows, and roles and responsibilities.
Benefits:
A. Ensure business continuity: Provides clear guidelines to keep the process running smoothly even when team members change.
B. Faster resolution of issues: Contains troubleshooting steps and solutions for common problems.
D. Knowledge transfer: Helps in training new team members and transferring knowledge efficiently.
Not a Benefit:
C. Real-time analytics: The operational handbook is not intended to provide real-time analytics. This is typically achieved through monitoring tools and dashboards.
References:
Blue Prism documentation on operational handbooks and their benefits.
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