Restoring a Jira Cloud instance with a backup involves importing data, users, and media from thebackup file. Valid options include importing data, merging or overwriting users, and importing media. However,importing apps(Option B) is not a valid option, as apps are not included in Jira Cloud backups and must be reinstalled separately.

Explanation of the Correct Answer (Option B):

Jira Cloud backups include issues, configurations, users, and media (e.g., attachments) but do not include installed apps or their data. Restoring a backup does not involve importing apps, as apps must be reinstalled from the Atlassian Marketplace and configured separately.

Exact Extract from Documentation:

Restore Jira Cloud from a backup

A Jira Cloud backup includes:

Issues and their history.

Configurations (e.g., workflows, schemes).

Users and groups.

Media (e.g., attachments).When restoring:

Import data: Restore issues and configurations.

Merge with existing Cloud users: Add users from the backup without overwriting existing users.

Overwrite existing Cloud users: Replace existing users with those from the backup.

Import media: Restore attachments and other media.Note: Apps and their data are not included in backups. Reinstall apps from the Atlassian Marketplace after restoring.(Source: Atlassian Support Documentation, "Restore your Jira Cloud site from a backup")

Why This Fits:Importing appsis not a valid option for restoring a Jira Cloud backup, as apps are excluded from backups, making Option B the correct answer.

Why Other Options Are Incorrect:

Import data (Option A):

Importing data is a valid option, as it restores issues, configurations, and other Jira data from the backup.

Extract from Documentation:

Import data to restore issues, projects, and configurations from a Jira Cloud backup.

(Source: Atlassian Support Documentation, "Restore your Jira Cloud site from a backup")

Merge with existing Cloud users (Option C):

Merging users is a valid option, allowing users from the backup to be added to the existing Cloud instance without overwriting current users.

Extract from Documentation:

ChooseMerge with existing Cloud usersto add users from the backup while preserving existing user accounts.

(Source: Atlassian Support Documentation, "Restore your Jira Cloud site from a backup")

Overwrite existing Cloud users (Option D):

Overwriting users is a valid option, replacing existing users with those from the backup.

Extract from Documentation:

ChooseOverwrite existing Cloud usersto replace current users with those from the backup.

(Source: Atlassian Support Documentation, "Restore your Jira Cloud site from a backup")

Import media (Option E):

Importing media is a valid option, restoring attachments and other media files from the backup.

Extract from Documentation:

Import media to restore attachments and other files included in the backup.

(Source: Atlassian Support Documentation, "Restore your Jira Cloud site from a backup")

Additional Notes:

Restoring a Jira Cloud backup requiresJira administratorororganization adminprivileges and is done viaSettings > System > Restore.

After restoring, apps must be reinstalled, and their data may need to be reimported if the app supports it.