When selecting "Load Fields” in the Source Definition tab > Source Data sub-tab of an Archer Web Services Transporter Data Feed, no fields appear. What should you check to fix this?
A.
Confirm the Data Feed is set to Active.
B.
Confirm the Data Feed target application or questionnaire is set correctly.
C.
Confirm the settings on the Source Definition tab > Data Filter sub-tab are correct.
D.
Confirm the settings on the Transport Configuration section within the Source Connection tab are correct.
The Archer Web Services Transporter is used for "Archer-to-Archer" data feeds. For the "Load Fields" button to work, Archer must be able to successfully authenticate and connect to the source instance's API to retrieve the report metadata.
As detailed in the Archer Administration II Data Feed module, if no fields appear, it almost always indicates a communication failure between the Feed Manager and the Web Service. The Transport Configuration section (found on the Source Connection tab) contains the critical connection details: the Base URL, the Instance Name, and the User Credentials. If the credentials are incorrect, the URL is mistyped, or the "Session Token" cannot be generated, Archer cannot "see" the source report's structure, and thus the field list will remain empty. Checking the connection settings is the primary troubleshooting step before looking at filters or target mappings.
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