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Anthropic Claude Certified Associate-Foundations CCAO-F Question # 11 Topic 2 Discussion

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Anthropic Claude Certified Associate-Foundations CCAO-F Question # 11 Topic 2 Discussion

CCAO-F Exam Topic 2 Question 11 Discussion:
Question #: 11
Topic #: 2

A customer-success associate is drafting a prompt that asks Claude to summarize a customer issue from the case file. The case file includes the customer's full government identifier, home address, name, account number, and the description of the issue. The summary the associate needs is about the issue.

Which approach is most appropriate?
A.

Submit the full case file and include an instruction telling Claude not to reference the government identifier or the home address in the summary.

B.

Replace the government identifier with the customer's name and the home address with the account number, since names and account numbers are less sensitive than identifiers and addresses.

C.

Remove or redact the government identifier and the home address before submitting the prompt, since neither is necessary for a summary of the issue.

D.

Submit only the description of the issue and add the customer's name for context, since the description plus a name is sufficient to produce a summary.

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Actual exam question for Anthropic CCAO-F exam by Orin25932 at Aug 21, 2026, 9:54:37 AM

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