AHA Certified Health Care Facility Manager (CHFM) CHFM Question # 32 Topic 4 Discussion
CHFM Exam Topic 4 Question 32 Discussion:
Question #: 32
Topic #: 4
The process of establishing a standard of reference and comparing a business function, activity, product, or enterprise as a whole against that standard is which of the following types of analyses?
Benchmarking is the structured process of setting a reference standard (internal or external) and comparing an organization’s processes, outputs, or outcomes against that standard to identify performance gaps and opportunities for improvement. In CHFM practice, benchmarking supports administrative decision-making for staffing, service levels, utility performance, and cost metrics by aligning results to recognized peer or industry standards.
[References:, , American Hospital Association (AHA), CHFM Candidate Handbook – Administration domain (performance measurement and benchmarking concepts)., , ASHE/AHA study resources – Benchmarking methods for healthcare facilities operations.]
Contribute your Thoughts:
Chosen Answer:
This is a voting comment (?). You can switch to a simple comment. It is better to Upvote an existing comment if you don't have anything to add.
Submit