Ahealthy process cultureexists when processes are:
Documented and transparent
Communicated and agreed upon
Integrated into the daily mindsetof all employees
“Process culture means that all employees understand the importance of processes, can access them, and are aligned with process-oriented thinking. It is fundamental to BPM success.”
– ABPMP CBOK®, Chapter 9 – Process Organization
Such culture supports:
Engagement in improvement
Consistent execution
Long-term process governance
[Reference: ABPMP CBOK®, Chapter 9 – Process Organization, ]
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